Privacy Policy

This Privacy Policy explains how MantleTMS ("we", "us") collects, uses, and protects information when you use our cloud-based transport management platform (the "Service").

1. Information we collect

Account and company details you provide (such as name, email, and company information), the operational data you enter (loads, customers, drivers, equipment, invoices, and documents you upload), and technical data such as log and device information needed to operate and secure the Service.

2. How we use information

To provide and maintain the Service, authenticate users, process the data and documents you submit, send service-related communications, and improve reliability and security.

3. Documents and AI processing

When you use features that read uploaded documents (for example, importing a rate confirmation), the document's contents are processed to extract structured data for your review. Processing is performed to deliver the feature you requested.

4. Data storage and security

Each company's data is isolated within our multi-tenant architecture. We use reasonable administrative, technical, and organizational measures to protect your data. No method of transmission or storage is completely secure.

5. Sharing

We do not sell your data. We share information only with service providers that help us operate the Service, or where required by law.

6. Your choices

You may access, correct, export, or delete data subject to applicable law and your agreement with us. Contact us using the details below to make a request.

7. Changes

We may update this policy from time to time; material changes will be posted here.

8. Contact

Questions about this policy? Email [email protected].